Customer Success Cloud Permissions

Changes to Permissions in June 2023

The following changes have been introduced in the June 2023 release.

New Permissions Added

New Permission Sets

No changes have been made in this release.

New Permission Set Groups

No changes have been made in this release.

New Custom Permissions

No changes have been made in this release.

Deprecated Permissions

Deprecated Permission Sets

No changes have been made in this release.

Deprecated Permission Set Groups

No changes have been made in this release.

Deprecated Custom Permissions

No changes have been made in this release.

Updates to Permission Sets

Permissions in the following permission sets have been updated in this release. For more information, see the Technical Documentation Pack on the Certinia Community.
Permission SetDescriptionView changes
CSC - Analytics Integration User Read Access Grants read access to your CS Cloud objects, fields, and records. CSCAnalyticsIntegrationUserReadAccess Changes
CSC - Customer Success View the Customer Success app, manage CS Cloud records, and use the CS Cloud components. CSCCustomerSuccess Changes
Certinia - CSC - Customer Success Manager Includes permission sets for job functions related to the customer success manager role. For a full list of the included permission sets go to Permission Sets on this permission set group's detail page and click Permission Sets in Group. CSCCustomerSuccessManager Changes

Updates to Permission Set Labels

For information about changes to permission set labels, see the Technical Documentation Pack on the Certinia Community.


© Copyright 2009–2023 Certinia Inc. All rights reserved. Various trademarks held by their respective owners.