Professional Services Automation Data Dictionary

Issue__c

Label: Issue

Contains issues raised against projects.

Field NameField LabelCreated in VersionDescriptionTypeDefault Value
Account__c Account Pre-Spring 2018 The account relating to the issue.

Looks up to: Account

Lookup
Action_Plan__c Action Plan Pre-Spring 2018 A description for the plan of action to take place against the issue.

LongTextArea(32768)
Closed_Date__c Closed Date Pre-Spring 2018 The date that the issue was closed.

Date
Closed__c Closed Pre-Spring 2018 Determines when closed based on the issue's Status. Defaults to true when the Status is Completed or Closed - No action. Set to false for all other Status values.

Formula:
if(OR(ISPICKVAL(Status__c,'Closed - No action'),ISPICKVAL(Status__c,'Completed')) ,true,false)
Checkbox
Comments__c Comments Pre-Spring 2018 Additional comments about the issue.

LongTextArea(32768)
Date_Raised__c Date Raised Pre-Spring 2018 The date that the issue was raised.

Date TODAY()
Impact__c Impact Pre-Spring 2018 The impact of the issue. Values are 1 to 5. 1 is the lowest impact and 5 is the highest.

Picklist:
1
2
3
4
5
Issue_Description__c Issue Description Pre-Spring 2018 A description of the issue.

LongTextArea(32768)
Issue_Name__c Issue Name Pre-Spring 2018 The name of the issue.

Text(255)
Issue_Owner__c Issue Owner Pre-Spring 2018 The resource assigned as the issue owner.

Looks up to: Contact

Lookup
Milestone__c Milestone Pre-Spring 2018 The milestone relating to the issue.

Looks up to: Milestone__c
Lookup
Opportunity__c Opportunity Pre-Spring 2018 The opportunity relating to the issue.

Looks up to: Opportunity

Lookup
Priority__c Priority Pre-Spring 2018 The priority of the issue. Values are 1 to 5. 1 is the lowest impact and 5 is the highest.

Picklist:
1
2
3
4
5
Project_Task__c Project Task Pre-Spring 2018 The project task relating to the issue.

Looks up to: Project_Task__c
Lookup
Project__c Project Pre-Spring 2018 The project relating to the issue.

Looks up to: Proj__c
Lookup
Severity__c Severity Pre-Spring 2018 The severity of the issue. Calculated from multiplying the Impact and Priority value.

Formula:
VALUE( TEXT(Impact__c ) ) * VALUE( TEXT(Priority__c ) )
Number(18,0)
Status__c Status Pre-Spring 2018 The status of the issue. Values are Not Yet Started, In Progress, Completed, On Hold, Closed - No action.

Picklist:
Closed - No action
Completed
In Progress
Not Yet Started
On Hold
risk__c Risk Pre-Spring 2018 The risk associated with the issue.

Looks up to: Risk__c
Lookup


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