SCM Data Dictionary

Warranty_Claim__c

Label: Warranty Claim

This Object describes a Warranty Claim which is used to provide a record of and instructions for how a Customer's claim is to be resolved. This information is used in Sales, Quality, and Finance processes

Field NameField LabelCreated in VersionDescriptionTypeDefault Value
Claim_Administrator_Instruction_External__c Claim Administrator Instruction External Pre-Spring 2018 These are the Claim Administrator's general instruction notes to the Customer, used for external purposes

LongTextArea(32000)
Claim_Administrator_Notes_Internal__c Claim Administrator Notes Internal Pre-Spring 2018 These are the Claim Administrator's general notes regarding this Warranty Claim, used for internal purposes

LongTextArea(32000)
Claim_Resolve_Action_Notes_External__c Claim Resolve Action Notes External Pre-Spring 2018 These are the Claim Administrator's Action taken notes to the Customer regarding how this Warranty Claim is being resolved, used for external purposes

LongTextArea(32000)
Claim_Resolve_Action_Notes_Internal__c Claim Resolve Action Notes Internal Pre-Spring 2018 These are the Claim Administrator's Action notes regarding how this Warranty Claim is to be resolved, used for internal purposes

LongTextArea(32000)
Confirm_To__c Confirm To Pre-Spring 2018 The Customer's representative that placed the Claim

Text(100)
Customer_Purchase_Order_Number__c Customer PO Number Pre-Spring 2018 Enter Customer's Authorizing Purchase Order Number

Text(32)
Issue_RMA__c Issue RMA Pre-Spring 2018 Select if Return Material Authorization number is to be issued

Checkbox false
Item_Ship_Date__c Item Ship Date Pre-Spring 2018 Date
Order_Type__c Order Type Pre-Spring 2018 Type of product or service being Sold

Picklist:
Blanket Ordering Agreement
Contractor
Description
Item
Kit
Service
Quantity__c Quantity Pre-Spring 2018 Number of units being sold

Number(18,4)
RMA_Number__c RMA Number Pre-Spring 2018 The system controlled Return Material Authorization number

Number(6,0) 1
Selling_Price__c Selling Price Pre-Spring 2018 Price the item was sold for

Currency(18,9)
Supplier_Claim__c Supplier Claim Pre-Spring 2018 Does this warranty claim invoke a claim in our favor with our supplier?

Picklist:
No
Yes
Warranty_Claim_Action__c Warranty Claim Action Pre-Spring 2018 Picklist:
Customer Issued Credit
Fixed Product
Replaced Product
Warranty_Claim_Filed_Date__c Warranty Claim Filed Date Pre-Spring 2018 The date the Warranty Claim version was created

Date Today () + 0
Warranty_Claim_Granted__c Warranty Claim Granted Pre-Spring 2018 Picklist:
No
Yes
Warranty_Claim_Name__c Warranty Claim Name Pre-Spring 2018 Enter a Name for the Warranty Claim. This is optional

Text(100)
Warranty_Claim_Resolve_Date__c Warranty Claim Resolve Date Pre-Spring 2018 The date the Warranty Claim version was resolved

Date


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