Running Background Matching

The background matching process matches all available cash entries (cash receipts and cash refunds), sales invoices, sales credit notes, and billing document invoices and billing document credit notes that meet predefined conditions. These conditions are described in About Background Matching.

To run background matching in Lightning:

  1. Make sure you are in single-company modeClosed State in which the current user has only one current company selected. Data entry is enabled. and that the current company is the company for which you want to run background matching.
  2. Click the Background Matching link from the Accounting Task Launcher, within Accounts Receivable Processes.
  3. Select your matching criteria. The defaults for some of these fields are defined in the Default Information section of the Accounting Company record. See Company Fields for details. Note that the order of the selected documents in Document Matching Sequence will determine the order in which documents will be matched. See Background Matching Fields for details.
  4. Click Start Matching to proceed.
Note: Matching cash entry to cash entry by Document Number is not currently supported. Select Customer Reference in First Match By to match Cash Entry to Cash Entry.

Cash entries, sales invoices and sales credit notes, billing document invoices and billing document credit notes that meet all the background matching conditions are automatically matched. Details of the process run are displayed and you can click the link to view the progress and process log messages. System administrators must assign the FDN AsyncApi - Process permission set to users that perform background matching, to enable them to view the Process Runs tab.

Background Matching supports matching Cash Entry receipt lines with multiple invoice references. When multiple invoice references are specified on the cash entry line Account Reference, the values are processed left to right during matching, so the left most record is matched first. Matching of Cash entry receipt lines with multiple invoice references is not supported when using the Background Matching Visualforce page, if the Matching from Cash Entry feature is not enabled.

For more information on Cash Entry Line Items see the Cash Entry Line Items topic

Note:
Empty process runs are created if there are no documents for background matching to match.

For more information, see Process Runs. You are also notified by email once the process has completed.

Note:

If you have enabled the Matching from Cash Entry feature in Feature Console, the background matching process uses the default criteria, specified in the Default Information section on the Accounting Company record.

To run background matching in Visualforce:

  1. Make sure you are in single-company modeClosed State in which the current user has only one current company selected. Data entry is enabled. and that the current company is the company for which you want to run background matching.
  2. Click the Background Matching tab.
  3. Select your matching criteria. See Background Matching Fields for details. If you have enabled the Matching from Cash Entry feature in Feature Console, the background matching process uses the default criteria, specified in the Default Information section on the Accounting Company record. See Company Fields for details.
  4. Click Next. The summary page is displayed so that you can check your selections before you run the process.
  5. Click Start Matching to proceed.

Cash entries, sales invoices and sales credit notes, and billing document invoices and billing document credit notes that meet all the background matching conditions are automatically matched. Details of the batch process are displayed and you are notified by email once the process has completed.

See Cash Matching Settings for details of the following custom settings:

If you are using the Background Matching Lightning page, or if you are using the Visualforce page having enabled the Matching from Cash Entry feature in Feature Console, see Background Matching Settings for details of the following custom settings: