Posting Payable Credit Notes

The Post button on the payable credit note detail page allows you to post an "In Progress" payable credit note. In Classic EditionClosed The view of the application that you see when you first install the base managed package., the Save & Post button first saves the document then posts it in the same way as if you had clicked the Save and Post buttons separately.

Notes: If there are unsaved changes, a dialog box displays, and you can select from the following:

In some situations, the posting isn't immediate. The document is set to "Ready to Post" and it is batched up for posting by a scheduled job. A "Ready to Post" document cannot be amended, discarded, printed, or manually posted.

For details of how to set up the scheduled job, see Setting up the Background Posting Scheduler.

Payable credit notes are batched up for posting by a scheduled job in the following situations:

When a payable credit note is posted, two or more transaction line items are posted to your current company's general ledger and the payable credit note is assigned a transaction number. The sum of these transaction line items is zero in document, home and dual currency.

The potential settlement discounts and dates are calculated using the document date and the vendor's credit termsClosed Set of terms used to determine due dates and discounts for the goods and services bought or sold. Terms can be set at account level for vendors and/or company level for customers.. The discount information is stored on the transaction for use according to the payment date set in Payments or according to the discount date set in Cash Matching.

The posted payable credit note is now "Complete" and you can no longer discard it or add new lines to it.

If a payable credit note was created from a payable invoice and both documents remain unmatched, you can click the Post & Match button on its detail page to post the "In Progress" credit note and match it to the associated invoice. If the credit note fails either to post or to match, it will be neither posted nor matched regardless of whether the failure occurred during the posting or the matching process. You will remain on the payable credit note detail page so that you can correct the credit note details. In Lightning Experience you can use the Match button if you only want to match the documents and leave the posting of the payable credit note for later. See Creating a Credit Note from a Payable Invoice for related information.

Notes

To post a payable credit note using Lightning:

  1. Click the Payable Credit Notes tab.
  2. From the list view, click the payable credit note that you want to post.
  3. On the payable invoice's detail page, click Post or Post & Match if the payable credit note was created from a payable invoice and you also want to match them. The Post Payable Credit Note window displays.
  4. Click Post.

Posting Multiple Payable Credit Notes

Note: Posting multiple payable credit notes is not supported for Lightning Experience.

To post multiple payable credit notes:

  1. Click the Payable Credit Notes tab.
  2. Choose a predefined view from the drop-down list to select the records to display. Alternatively, you can select Create New View to define your own list view.
  3. Use the checkboxes on the left to select one or more payable credit notes that you want to post.
  4. Click Post. If you don't see this button, contact your administrator.

The status of each selected credit note becomes "Ready to Post" and they are batched up for posting by a scheduled job.

If you do not want to wait for the next scheduled job you can click Background Post to start the Background Posting Scheduler immediately. This button is only available if you have been given the necessary permissions for Background Posting.