Enabling PSA Embedded Dashboards with Feature Console

Before you can enable the PSA Analytics Embedded Dashboards app in Feature Console you must perform the following steps:

Enabling the Custom Setting

  1. From Setup go to Custom Code | Custom Settings.
  2. Next to PSA Analytics Settings click Manage.
  3. Above the table click New.
  4. In the Einstein Analytics App Name field add the System Name of your PSA Analytics app. To find the System Name of the app, navigate to it in Analytics Studio and then select Details.
  5. Click Save.

Configuring the PSA Analytics Embedded Dashboards App with Feature Console

To enable this feature:

  1. Click the Feature Console tab.
  2. Click the PSA Analytics Embedded Dashboards feature.
  3. Work through the steps in the order shown.
  4. When you have completed all the steps, use the Status slider in the Feature section to enable the feature.

We strongly recommend you schedule these dataflows to refresh data immediately after your primary PSA Analytics dataflow refreshes. This is because the data held in your PSA Analytics Embedded Dashboards app is derived from your primary PSA Analytics app. For more information on how to create and schedule dataflows, see the Salesforce Help.

Warning:

If you have entered different responses to the PSA Analytics app template design wizard questions and want to see these changes reflected in your PSA Analytics Embedded Dashboards app, you must revert the Feature Console step to create this app, and then perform it again to apply these changes from your primary PSA Analytics app