Engagement Analytics Dataflow Reference

Warning:

Modifying the Engagement Analytics dataflow might result in loss of functionality. Contact your administrator before using the data manager tool in Analytics Studio.

The Engagement Analytics dataflow generates the Engagements dataset. The Engagements dataset pulls in data from existing Financial Analytics and PSA Core Analytics apps, joins it together, and extends it.

Warning:

You must ensure that the Engagement Analytics dataflow runs after the Financial Analytics and the PSA Core Analytics dataflows. Otherwise, the data might not refresh properly.

If your Salesforce org is configured to support multiple currencies, the Financial Analytics dataflow also generates the Currencies dataset. This dataset pulls in the currencies configured in your org.

The images below represents a simplified schema of the general flow of the data for the datasets. For a full view of the Engagement Analytics and its nodes, use the data manager tool in Analytics Studio. Click any element of the image to open its detailed information page.

Engagements

Currencies