Using the Engagement Overview Dashboard

You can access the Engagement Overview dashboard from the page header of an engagement record.

This dashboard enables you to view the main KPIs for an engagement at a high level. It includes the following information:

For more information about how the values are calculated, see Engagements Dataset Output Fields.

Currencies

If your org is configured to support multiple currencies, all the values in this dashboard are displayed in the currency of the engagement record. If the dashboard contains data for multiple engagements, the values are displayed in the corporate currency. This might happen, for example, if you are viewing the dashboard from Analytics Studio or a workspace.