Multiple Asperato Customer IDs or Merchant Groups

You must use multiple customer IDs or multiple merchant groups if you want to create and use a payment service provider (PSP) connection to direct payments collected through Asperato to more than one bank account.

This applies to both single-company and multi-company orgs.

The table below illustrates a scenario that requires multiple Asperato customer IDs and merchant groups:

Scenario 1.

FinancialForce Company

FinancialForce Bank Account

Asperato Payment Currency

Asperato Payment Route

Asperato Customer ID

Asperato Merchant Group

Company A

Bank A

USD

Card

Customer ID 1

Default*

Company A

Bank A

USD

ACH/eCheck

Customer ID 1

Default

Company A

Bank B

USD

Card

Customer ID 2

Merchant Group 2

Company A

Bank A

AUD

BECS DD

Customer ID 1

Default

*"Default" is the default name assigned to the merchant group first created after installing all versions of Asperato. Subsequent merchant groups can be assigned any name.

In Scenario 1, multiple customer IDs or merchant groups are required. This is because PSP connections using USD and Card are used to direct payments collected through Asperato to more than one bank account.

The table below illustrates a scenario that does not require multiple Asperato customer IDs or merchant groups:

Scenario 2.

FinancialForce Company

FinancialForce Bank Account

Asperato Payment Currency

Asperato Payment Route

Asperato Customer ID

Asperato Merchant Group

Company A

Bank A

USD

Card

Customer ID 1

Default

Company A

Bank A

USD

ACH/eCheck

Customer ID 1

Default

Company A

Bank B

AUD

Card

Customer ID 1

Default

Company A

Bank B

AUD

BECS DD

Customer ID 1

Default

Company A

Bank C

EUR

SEPA DD

Customer ID 1

Default

Company A

Bank C

EUR

Card

Customer ID 1

Default

Company A

Bank D

GBP

Card

Customer ID 1

Default

Company A

Bank D

GBP

BACS DD

Customer ID 1

Default

In Scenario 2, there are no duplicate PSP connections of the kind described in Scenario 1, so multiple customer IDs or merchant groups are not required.

Further Asperato Customer ID and Merchant Group Configuration Scenarios

Additional example customer ID and merchant group configuration scenarios for company and bank account setups are described below:

 Configuration Scenario 1 (Asperato PRO license applies)

Company and Bank Account Setup

Single Asperato Customer ID Configuration (V2.11 and Earlier)

Single Asperato Customer ID Containing a Single Asperato Merchant Group (V2.14 and Later)

One company, one receivables bank account.

Multiple companies, one receivables bank account.

One Asperato customer ID required.

Asperato uses the default auto-generated customer ID stored in the Asperato ONE settings custom setting.

One Asperato merchant group required. Asperato uses the default auto-generated customer ID stored in the Asperato ONE settings custom setting that contains the single default Asperato merchant group.

One company, multiple receivables bank accounts.

Multiple companies, one or receivables bank account per company.

One Asperato customer ID required.

Asperato uses the default auto-generated customer ID stored in the Asperato ONE settings custom setting. This scenario only applies if there are no duplicate PSP connections with the same currency across all the receivables bank accounts. If duplicate PSP connections with the same currency are required, then an Asperato multi-merchant license is required.

One Asperato merchant group required.

Asperato uses the default auto-generated customer ID stored in the Asperato ONE settings custom setting that contains the single default Asperato merchant group. This scenario only applies if there are no duplicate PSP connections with the same currency across all the receivables bank accounts. If duplicate PSP connections with the same currency are required, then an Asperato multi-merchant license is required.

 Configuration Scenario 2, Asperato V2.11 or Earlier (Asperato MULTI license applies)

Company and Bank Account Setup

Multiple Asperato Customer IDs (V2.11 or Earlier)

One company, multiple receivables bank accounts

Required for duplicate PSP connections with the same currency.

  • Do not run the Asperato Setup step to auto-generate a Customer ID.
  • The Asperato team will generate the required Asperato Customer IDs.
  • Manually update each receivables bank account with the applicable Asperato Customer ID provided by the Asperato Onboarding team.
Multiple companies, single receivables bank account per company
Multiple companies, multiple receivables bank accounts per company

 Configuration Scenario 3, Asperato V2.14 or Later (Asperato MULTI license applies)

Company and Bank Account Setup

Single Asperato Customer ID Containing Multiple Merchant Groups (V2.14 or Later)

One company, multiple receivables bank accounts

Required for duplicate PSP connections with the same currency.

  • Define the Asperato Merchant Groups as required.
  • Manually update the receivables bank accounts with the applicable Asperato Merchant Group name.
Multiple companies, single receivables bank account per company
Multiple companies, multiple receivables bank accounts per company