Monitoring the Progress of a Background Process

After starting a background process, you can monitor its progress by viewing the related logs.

  1. Click the Background Processes tab.
  2. Select a list view to display background processes matching that list view's criteria. Check the Description and Record Type fields to identify the process you are looking for. The different record types are detailed in the table after these steps.
  3. Click the name of the background process that you want to view. If the status of the background process is set to "Error", the process failed.
    • In Lightning Experience, the Logs tab displays summary logs and a list of errors that occurred, if any.
    • In Salesforce Classic, click View Logs. The Background Process Logs page displays summary logs and a list of errors that occurred, if any.

The summary logs for each record type are listed in the table below.

Record Description and Summary Log Information per Record Type

Record Type

Description

Summary Logs

Calculate Tax with Avalara "Calculate Tax with Avalara" followed by the process start time
  • Number of processed documents
Consolidation Name of the consolidation rule or consolidation grouping method, followed by the process start time
  • Number of submitted documents
  • Number of consolidated documents
  • Number of errors, if any
Undo Consolidation "Undo Consolidation" followed by the process start time
  • Number of submitted documents
  • Number of unconsolidated documents
  • Number of reinstated documents
  • Number of errors, if any