Creating a Contract from a Plan

You can create a contract from an active plan. When you create a contract from a plan, fields on the plan and plan line items are copied to the contract and contract line items. The length of the contract is determined by the Billing Term and the Number of Billing Terms set on the plan.

To create a contract from a plan:

  1. Open the plan in the Plan Detail page then click Convert to Contract or Create Contract.
  2. Enter a meaningful name for the contract.
  3. Select the account to which the contract belongs.
  4. Enter the date on which the contract starts.
  5. Enter the date of the first bill.
  6. Click Create Contract.

The contract is created with a status of "Draft", and with the default proration policy applied.

To activate a contract:

  1. Open the contract in the Billing Contract Detail page then click Activate.
  2. If a popup appears indicating there are incomplete contract lines, click Edit Contract, complete the contract lines then try again.
  3. Click Activate.
Notes:

Billing schedules are generated from the contract start date up to today plus the number of months specified in the Billing Schedule Number of Months field in the Billing Central Settings custom setting. See Billing Schedule Number of Months.

Billing Schedules are always generated from the last billing schedule of a contract or the start date of the contract if there are no billing schedules.

A job is created to generate the billing schedules and you are notified when the job is complete.

This also creates billing schedules for contract line items with the billing type "One-off" if they are not already associated with a billing schedule.

Billing schedules are created automatically if your administrator has set up a job to do so. See Setting up a Job to Generate Billing Schedules.

After activating the contract you can create further billing schedules from the Billing Contract Detail page.

When a contract is active, you might need to create a change request to edit the contract depending on the options your administrator has chosen. See Billing Central Settings and Billing Contract Field Sets.