Preparing To Upgrade

This section explains how to install or upgrade FinancialForce PSA Direct for Jira in Spring 2022.

Prerequisites

You need the appropriate licenses and access to the following:

  • Atlassian Jira application. The supported versions are:
    • Jira Cloud
    • Jira Server 8.0 or newer
    • FinancialForce Foundations Spring 2022 or newer.
    • FinancialForce Professional Services Automation Spring 2021 or newer.
    • FinancialForce PS Enterprise Spring 2021.
    • FinancialForce PSA Direct for Jira Spring 2022 extension package.

Some of these packages are themselves dependent on other packages and might have specific upgrade steps that you must perform. For more information, see the following: