Reversing a Receipt Line

To prevent potential issues with your receipts, we recommend that you reverse your receipt lines instead of deleting them.

To reverse a receipt line:

  1. Click the Receipts tab.
  2. Click the receipt you want to reverse lines for to open its detail page.
  3. In the Receipt Lines related list, click the receipt line you want to reverse to open its detail page.
  4. In Classic Edition,ClosedClick Reverse Line on the receipt line detail page In Receipt Lightning page click Reverse Lines.

When you reverse a receipt line, its status changes from "Received" to "Reversed". Additionally, in the case of purchase order receipts, the Amount Received and Quantity Received fields on the purchase order line associated with the reversed receipt line are updated to reflect the reversed amounts and quantities.

Note: The Amount field on the receipt line is only calculated for category and description purchase order lines that are received by amount. This field will show a value of zero if the receipt line is associated with a purchase order line received by quantity.

For example, a description purchase order line that is received by amount has an Amount Received of 150 and a Quantity Received of 3. This purchase order line has two receipt lines associated with it, one with an Amount of 100 and a Quantity of 2, and another one with an Amount of 50 and a Quantity of 1. If you reverse this last receipt line, the value in the Amount Received field of the purchase order line updates to 100, and the value in the Quantity Received field updates to 2.

Note: Reversing CRET receipt lines is not supported.