Canceling a Change Request

You can cancel a change request that has not yet been incorporated into a service contract. When you do so, the status of that change request changes to Canceled.

To cancel a change request:

1. Click the Change Request Name of the change request that you want to cancel in the Change Requests related list on the Service Contract Detail page.
2. Click Cancel Change Request.

Note:

This has no effect on the service contract because at this point the change request has not yet been incorporated. Once a change request has been incorporated into a service contract, you cannot cancel it. To reverse a change request that has been incorporated into a service contract, you must create a new change request.

Tip:

If you want to cancel a service contract line, you can do so using a change request line see Canceling Lines.