Services Resource Planning (SRP)

FinancialForce Services Resource Planning (SRP) integrates FinancialForce Professional Services Automation (PSA) with FinancialForce Accounting. SRP enables you to seamlessly create Accounting records from PSA records and vice-versa. That way you can avoid entering duplicate data in the two systems.

SRP enables you to create:

  • Sales invoices and credit notes in Accounting from billing events in PSA.
  • Payable invoices and credit notes in Accounting from vendor invoices in PSA.
  • Payable invoices and credit notes in Accounting from expense reports in PSA.
  • Journals in Accounting from miscellaneous adjustments in PSA.
  • Miscellaneous adjustments in PSA from journal line items, payable invoice expense line items, and payable credit note expense line items in Accounting.

Each of the actions can be performed manually, from a record page or list view, or automatically, through a scheduled process. SRP includes mechanisms for calculating and determining the relevant information whenever possible. This enables you to reduce manual data entry and the time needed to perform everyday actions.

By leveraging FinancialForce ClickLink, SRP provides a flexible and customizable way of mapping the objects and fields between the two systems.

Enhanced Mode

Starting with Spring 2021, you can use SRP in one of two modes: enhanced or legacy. Enhanced mode introduces significant performance and usability improvements. Legacy mode relies on older technologies that existing SRP users might be familiar with. More information about the differences is provided in the table below.

Note:

You can use legacy mode until you are ready to upgrade to enhanced mode. We recommend using enhanced mode for new and existing SRP users. We plan to deprecate legacy mode in a future release.

Differences Between Enhanced and Legacy Modes

Item

Enhanced Mode

Legacy Mode

Mapping Framework Foundations mappings, accessed from the SRP Administration page Combination of ClickLink rules and integration rules
Flow Criteria Definition

Minimum criteria controlled by the process

Additional criteria controlled by custom setting fields

Criteria controlled by a field specified in the ClickLink or integration rule
Background Flow Executions

Foundations asynchronous framework

(supports higher volumes and improved performance)

ClickLink jobs
Flow Scheduling

Lightning component included by default in the SRP Administration page

(also provides a UI for hourly flow scheduling)

Combination of Apex class scheduling and ClickLink job scheduling
Automated Record Processing

Using a predefined field or a custom field

Not supported
Notification Emails Predefined email template Custom email templates
Error Handling Relevant validations before processing records Relies on ClickLink for error handling

Other features remain unchanged between the two modes. For example, the custom setting fields introduced before Spring 2021 apply to both modes.

The following table lists the integration flows available in each mode.

Integration Flows Available in Enhanced and Legacy Modes

Flow

Enhanced Mode

Legacy Mode

Notes

Billing Events to Sales Invoices or Credit Notes Yes

Yes

In legacy mode, this flow uses integration rules and Apex class scheduling.
Employee Expenses to Payable Invoices or Credit Notes

No

Yes This flow has been discontinued in enhanced mode.
Expense Reports to Payable Invoices or Credit Notes Yes Yes  
Journal Line Items to Miscellaneous Adjustments Yes Yes  
Miscellaneous Adjustments to Journals Yes Yes  
Payable Credit Note Expense Line Items to Miscellaneous Adjustments Yes Yes  
Payable Invoice Expense Line Items to Miscellaneous Adjustments Yes Yes  
Vendor Invoices to Payable Invoices or Credit Notes Yes Yes  
Sync Regions to Dimension 1 Records Yes Yes These flows work the same regardless of whether SRP is running in enhanced or legacy mode.
Sync Practices to Dimension 2 Records
Sync Groups to Dimension 3 Records
Sync Projects to Dimension 4 Records

Release Information

New Features and Enhancements in SRP Summer 2022

Upgrading SRP

Setup

Setting up SRP

Integration Flows

Billing Events to Sales Invoices or Credit Notes Integration

Expense Reports to Payable Invoices or Credit Notes Integration

Vendor Invoices to Payable Invoices or Credit Notes Integration

Miscellaneous Adjustments to Journals Integration

Accounting Document Line Items to Miscellaneous Adjustments Integrations

Syncing Regions, Practices, Groups, and Projects with Dimensions 1-4 Records

Reference Information

Fields, Actions, and Buttons

Custom Settings

Lightning Actions and Components

Permission Sets and Other Technical Documentation

Feature Console Features in SRP

Default SRP ClickLink Rules (Legacy Mode)

Default Integration Rules (Legacy Mode)