Engagement Analytics

About Business Analytics

Business Analytics consists of several functional areas, as displayed in the following diagram, which have been designed by Certinia using Analytics. Click a box on the diagram to display the corresponding topic.

Business Analytics

  • Financial Analytics: graphical dashboards for financial analysis
  • Financial Statements: tabular dashboards for financial statements
  • PS Cloud Analytics: graphical dashboards for operational analysis
  • Engagement Analytics: embeddable graphical dashboards for operational analysis of a customer engagement

To enhance Analytics' capability to efficiently manage large volumes of data, these apps include a range of datasets and dashboards which enable you to easily access the data you need.

Using PS Cloud Analytics and Financial Management Analytics, you can visualize and explore your data from Certinia using Analytics functionality. Additionally, you can view your financial statements using XL Plus or Analytics functionality.

For more information about Analytics, see the Salesforce Help.