Object Field Data Flow Between the Certinia Back Office System and Update Schedules
A Salesforce connector and a Certinia API Application Programming Interface sync field data between Certinia back office objects and the System Administration workspace update schedules.
The internal integration service ensures, for a given customer account and a related customer org dataset, and an available portfolio release and the update schedule choice made for that release, that the correct update schedule information is displayed in the System Administration workspace major update schedule.
The illustration below shows the relationships between the Certinia back office system objects that provide the field data for the System Administration workspace major update schedules.
The following illustration shows where the Certinia back office field data displays in the major update schedules page of the System Administration Workspace.