Example 4 - Map Project Task Start Date & Time and End Date & Time

The following example contains the necessary steps for editing existing mappings for the Sync Issues from Jira to Project Tasks in PSA workflow. By default, when an issue is synced to PSA, the project task's Start Date & Time and End Date & Time fields are blank. This is because Jira doesn't provide standard fields for those values. If you want to visualize the project tasks in the Gantt chart, you might want the connector to populate those fields. To do this, you must first create custom date time picker fields in Jira and then update the PSAJiraProjectTaskIssue StartDateTime and PSAJiraProjectTaskIssue EndDateTime custom metadata records.

Note:

We assume that you have created custom date time picker fields in Jira and that you have the IDs of the fields. In this example, the IDs are customfield_10116 and customfield_10117.

1. From Setup, click Custom Code | Custom Metadata Types.
2. Next to IHC Mapping Jira to PSA, click Manage Records. A list of existing mappings displays. For a description of all the available fields and the accepted values, see IHC Mappings Jira to PSA Fields.
3. Next to PSAJiraProjectTaskIssue StartDateTime, click Edit.
4. Next to Jira Field, enter fields.customfield_10116.
5. Leave the remaining values unchanged.
6. Click Save. The changes to the mapping are now saved.
7. Next to PSAJiraProjectTaskIssue EndDateTime, click Edit.
8. Next to Jira Field, enter fields.customfield_10117.
9. Click Save. The changes to the mapping are now saved.