Customer Statement Logs

About Customer Statement Logs

Customer Statement logs are generated when you send customer statements from the Collections page. A customer statement log is generated for each customer statement that is sent. You can review the customer statement logs to view details of statements that were sent and whether they were sent successfully or not. Each log contains details of the statement sent, the account associated with the statement and any messages generated by the customer statement process. For more information, see Customer Statement Log Fields.