Preparing To Upgrade

This section explains how to install or upgrade Certinia PSA Direct for Jira in Spring 2023.

Prerequisites

You need the appropriate licenses and access to the following:

  • Atlassian Jira application. The supported versions are:
    • Jira Cloud
    • Jira Server 8.0 or newer
    • Foundations Spring 2023 or newer.
    • PSA Core Spring 2023 or newer.
    • PSA Spring 2023.
    • Certinia PSA Direct for Jira Spring 2023 extension package.

Some of these packages are themselves dependent on other packages and might have specific upgrade steps that you must perform. For more information, see the following: