Utilization
Utilization is a measure of how effectively an organization uses its billable resources over time. It's generally a key indicator to determine billings, profitability, employee compensation, and capacity required to deliver pipeline opportunities. Utilization reporting requirements vary greatly between different organizations.
PSA calculates utilization for billing purposes as a percentage: the number of hours resources have billed divided by the number of billable hours available in a given time period. Utilization calculations for the purposes of employee compensation also consider time credited hours (for example, time spent on training). The work calendar determines the hours for each working week for the RPG
and resources to be included in utilization calculations. Timecards and work calendars are used to calculate utilization for a resource.
You can run utilization reports on a region, practice
, group
, or resource
.
