The PSA Administration tab is displayed when you click PSA Config. If you have the permissions to do so, you can use this tab to export your existing configuration settings and import the configuration settings included in the PSA packages. You must carry out these tasks when installing PSA for the first time or upgrading from a previous version. If setting up PSA, you must also import the custom settings included in the package. For detailed information about installing PSA, see Getting Started with FinancialForce PSA Version 13X SP4.
To export configuration settings:
The PSA Administration page appears.
Depending on the option you selected, the file is saved to the Documents tab or an email is sent with the existing configuration attached as an XML file.
To import the configuration settings:
The PSA Administration page appears.
After installing PSA, you must also import the custom settings included in the package.
To import the custom settings: