Contacts and Resources

In FinancialForce Professional Services Automation a resource is a type of contact. Once you have resources in FinancialForce PSA you can carry out many tasks depending on the permissions that your administrator has assigned including:

Resource change records track changes made to the resource's regionClosedA level of hierarchy used in PSA to which other objects belong such as resources, opportunities and projects., practiceClosedA level of hierarchy used in PSA to which other objects belong such as resources, opportunities and projects., groupClosedA level of hierarchy used in PSA to which other objects belong such as resources, opportunities and projects., work calendarClosedA calendar that defines the working days, hours and public holidays for a resource, region, practice or group. and utilization target.

Note: Note
We do not recommend using a person account as a PSA resource. If your administrator has enabled person accounts, ensure that no value is entered in the Salesforce User field on a person account.