How Contract Line Items Are Affected by Price Amendments

When you amend prices on an active contract via the Amend Prices button, Billing Central creates a change request with the changes required to adopt the new unit prices. The examples below show how contract line items are changed depending on whether they are billed and where they fall in relation to the Effective from Date. If the changes are not what you expect, edit the change request before applying it.

Note:

When a contract line item has been billed, you can only set an Effective from Date earlier than the line's Billed To date if the Allow End Contract Line Before Billed To field in the Billing Central Settings custom setting is selected.

How One-Off Lines Are Affected by Price Amendments

Billing Central only uses a one-off line's start date to determine whether it is affected by price amendments. The one-off line's duration and end date are ignored.

Key to diagrams: The vertical line indicates the Effective from Date; a diamond symbol (♦) indicates a line's Billed To date; a horizontal arrow indicates a credited time period.

Is the One-Off Line Billed or Unbilled?	Where Does the One-Off Line Fall in Relation to the Effective from Date?		Effect of Price Amendment
Unbilled		The one-off line ends before the Effective from Date (A).	Line is not changed (A).
		The one-off line spans the Effective from Date (B).	Line is not changed (B).
		The one-off line starts on or after the Effective from Date (C).	Line is updated with the new unit price (C).
Billed		The one-off line ends before the Effective from Date (D).	Line is not changed (D).
		The one-off line spans the Effective from Date (E).	Line is not changed (E).
		The one-off line starts on or after the Effective from Date (F).	Line is canceled (F). A clone of the original line is created with the new unit price (F.1). When you apply the change request, a credit note is created for the amount that was already billed. Warning: If this is not the behavior you want, edit the change request before applying it. For example, you might not expect billed one-off lines to change as a result of price amendments.

 

How Recurring Lines Are Affected by Price Amendments

Key to diagrams: The vertical line indicates the Effective from Date; a diamond symbol (♦) indicates a line's Billed To date; a horizontal arrow indicates a credited time period.

Is the Recurring Line Billed or Unbilled?	Where Does the Recurring Line Fall in Relation to the Effective from Date?		Effect of Price Amendment
Unbilled		The recurring line ends before the Effective from Date (G).	Line is not changed (G).
		The recurring line spans the Effective from Date (H).	Line is ended the day before the Effective from Date (H). A clone of the original line is created for the remaining duration with the new unit price, starting on the Effective from Date (H.1). The new line aligns to the original line for its billing periods and billing dates. The new line's First Bill Date is the billing date of the period in which the Effective from Date falls.
		The recurring line starts on or after the Effective from Date (I).	Line is updated with the new unit price (I).
Billed		The recurring line ends before the Effective from Date (J).	Line is not changed (J).
		The recurring line spans the Effective from Date (K).	Line is ended the day before the Effective from Date (K). A clone of the original line is created for the remaining duration with the new unit price, starting on the Effective from Date (K.1). The new line aligns to the original line for its billing periods and billing dates. The new line's First Bill Date is the billing date of the period in which the Effective from Date falls. When you apply the change request, a credit note is created for any amount that was already billed from the Effective from Date to the Billed To date.
		The recurring line starts on or after the Effective from Date (L).	Line is canceled (L). A clone of the original line is created with the new unit price (L.1). The new line aligns to the original line for its billing periods and billing dates. When you apply the change request, a credit note is created for the amount that was already billed.