From Summer 2022, you can continue to recognize revenue against source records (sometimes known as Actuals
Refers to the original revenue recognition process where staging data is generated for source records. The Recognize Revenue page and Recognize All use this process.) or you can switch to recognizing revenue against revenue schedules. You cannot recognize revenue using both processes at the same time.
- If the Recognize Revenue Schedules feature is not enabled, you will continue to recognize revenue against source records via the Recognize Revenue page, or via Recognize All. You can generate revenue schedules and view revenue data on the Revenue Recognition page, but if you try to recognize revenue from that page an error message is displayed.
- If the Recognize Revenue Schedules feature is enabled, you will recognize revenue against revenue schedules via the Revenue Recognition page. You can still generate data on the Recognize Revenue page, but if you try to submit revenue or try to run Recognize All an error message is displayed.
If you enable the Recognize Revenue Schedules feature but later decide that you want to revert to the original recognition process, you must:
- Discard any revenue recognition transactions that have been created by the Recognize Schedules process. To identify revenue recognition transactions that have been created by this process, create a list view showing transactions where the value in the Originating Process field is "Revenue Recognition". Once you have discarded these transactions, you can optionally delete them.
- Using Feature Console, go to the Recognize Revenue Schedules feature and revert feature step 2 which is entitled "Enable revenue recognition against Revenue Schedules". When the step has been reverted, its status changes to "Not Done".
- If you had removed users' access to the Recognize Revenue and Forecast Revenue tabs, reinstate their access to these tabs.
- [Optional] Remove access to the Revenue Recognition page to ensure that users do not use it by mistake.
When you have completed these steps, you can resume recognizing revenue against source records. Typically you do this via the Recognize Revenue page, or Recognize All.