Service Contract Line Fields

Here is a description of the fields on a service contract line.

Key: * – Mandatory field; R – Read-only ; F – If the service contract to which the line belongs is a flexible term service contract See Flex Contract, you can enter a different number of terms for each service contract line on that service contract. This means that each line can start and end on different dates; S – only exists if SCM Service Contracts is installed on your organization.

Field		Description
Billed Through		Date up to which the customer has been billed for the contract line. The date is determined by the date of the last invoice after the billing engine runs.
Contract Gross Profit		Total Contract Value minus Total Contract Cost.
Delivery Method		Determines the means by which the item is to be delivered. The value of this field can be included on an invoice for tax calculation purposes.
Last Invoice Date		Date on which the last invoice was generated.
Last Invoice Generation		Last date on which the billing engine ran and created an invoice for the contract line.
Monthly Recurring Revenue		Monthly revenue for the service contract line. This is calculated by subtracting the Annual Contract Value from the Total Contract Value and dividing the result by 12.
Next Invoice Date		Next date on which an invoice is to be generated. If the Next Invoice Date field on a flexible term service contract line contains a date, this is the date that is used to determine whether the line appears on an invoice when the billing engine runs. If the Next Invoice Date field on a flexible term service contract line is empty when the billing engine runs, the service contract line start date is used to determine whether that line appears on an invoice.
Next Invoice Generation		Next date on which the billing engine is to run and create an invoice for the contract.
Price Type		The price type that the selected service contract line item is assigned to.
Product or Service	*	The item master The record of a product or a service which is to be sold and/or stocked in a warehouse. An item master might also be referred to as a Stock Keeping Unit (SKU). to which the service contract line relates. You must enter an item master in this field to create a service contract line. Tip: You can add a service contract line option to a service contract line. You do not need an item master for a service contract line option.
Product or Service Description		Description of the product or service from the item master.
Quantity		Number of the item included on the service contract line.
RC Terms		Number of days or months that make up the a single contract term. For instance, if the Service Term is Annual, the value of this field is 12. This indicates that a single contract term is 12 months.
Remaining Contract Value		Remaining value of the contract to be billed.
Service Contract		The service contract to which the service contract line relates.
Service Contract Line Active Date		Date on which the service contract associated with this contract line was activated.
Service Contract Line Approved Date		Date on which the service contract associated with this contract line was approved.
Service Contract Line End Date	F	End date of the service contract line. If the service contract to which the line belongs is not a flexible term service contract, this date is set to the Service Contract End Date of that service contract.
Service Contract Line Name		ID of the service contract line.
Service Contract Line Start Date	F	Start date of the service contract line. If the service contract to which the line belongs is not a flexible term service contract, this date is set to the Service Contract Start Date of that service contract.
Service Term	F	Service term record that determines the number of days or months in one service term for this service contract line.
Status		Status of the service contract line.
Supplier Site		Supplier site from which to source the item
Terms	F	The number of service terms applied to this service contract line.
Total Additional Charges		Total additional charges applied to the service contract line.
Total Contract Cost		Total cost of the contract line. This replaces the previous Total Contract Cost field.
Total Contract Value		Total contract value of the line with options and changes incorporated. This replaces the previous Total Contract Value field.
Total Contract Value After Waived Terms		Total Contract Value minus Waived Term Fees.
Total RC Base Fees x Terms		This field is used in service contract calculations. The formula for this field is: (RC Ext. * RC Terms) * Terms.
Total RC Option Fees x Terms		This field is used in service contract calculations. The formula for this field is: (RC Total Option * RC Terms) * Terms.
Total RC Discount Fees x Terms		This field is used in service contract calculations. The formula for this field is: ((Ext. RC with Options - Ext. RC with Options After Discounts) * RC Terms) * Terms.
Deprecated Total Contract Cost		This field is no longer used.
Deprecated Total Contract Value		This field is no longer used.
Warehouse		Enables you to specify a ship from address for taxation purposes. The default value is set from the Warehouse field on the parent service contract. Note: The warehouse field on service contracts and service contract lines is not used to ship anything, it is for taxation purposes only.

Recurring Fees

Here is a description of the fields associated with recurring fees on a service contract line.

Field		Description
First Term RC Discount		Amount of discount applied to the first recurring service term.
Last Term RC Discount		The amount of discount applied to the last recurring service term.
RC After Discount		RC Base after discounts applied including those on change request lines.
RC Recurring Contract Base		The recurring base fees to charge to the customer.
RC Discounted %		Percentage discount applied to the RC Base including change request lines.
RC Ext. Used in SCM as an abbreviation of the word extended. In SCM, the term extended is used to represent an amount that represents the quantity of the items on a line such as a customer quotation line.		Total recurring extended cost to the customer before any discount is applied.
RC Ext. After Discount		Total recurring extended cost to the customer after the discounts are applied.
RC Options After Discounts		Current recurring fees for options after discounts. This incorporates the change request lines.
RC w/Options		RC Base plus RC Ext from the service contract line options including change request lines.
RC w/Options After Discounts		RC Base plus RC Ext from the service contract line options including change request lines minus discounts.
RC Discounted		Amount of recurring discount applied to the RC Base including change request lines.
RC Option		Current recurring fees from the RC Ext field on service contract line options including those on change request lines.
Term Value		Value of the service contract line for a single term.
Total First Term RC Contract Value		Total recurring fees minus discounts for the first service term.
Total Last Term RC Contract Value		The total recurring fees minus discounts for the last service term.

Non Recurring Fees

Here is a description of the fields associated with non recurring fees on a service contract line.

Field		Description
NRC After Discount		NRC Base after discounts applied including those on change request lines.
NRC Non Recurring Contract Base		The non recurring base fees to charge to the customer.
NRC Contract Value		Current non recurring contract value including change request lines.
NRC Discounted %		Percentage discount applied to the NRC Base including change request lines.
NRC Ext. Used in SCM as an abbreviation of the word extended. In SCM, the term extended is used to represent an amount that represents the quantity of the items on a line such as a customer quotation line.		Total non recurring extended cost to the customer before any discount is applied.
NRC Ext. After Discount		Total non recurring extended cost to the customer after the discounts are applied.
NRC Invoiced		Non recurring amount invoiced.
NRC Options After Discounts		Current non recurring fees for options after discounts. This incorporates the change request lines.
NRC Options Invoiced		Current non recurring fees on service contract line options billed to date.
NRC w/Options		NRC Base plus NRC Ext from the service contract line options including change request lines.
NRC w/Options After Discounts		NRC Base plus NRC Ext from the service contract line options including change request lines minus discounts.
NRC Discounted		Amount of non recurring discount applied to the NRC Base including change request lines.
NRC Options		Current non recurring fees from the NRC Ext field on service contract line options including those on change request lines.
NRC Type		Indicates whether the non recurring fees on the service contract line are for time or material.
Total NRC Invoiced		Current non recurring fees billed to date including those on service contract line options.
Total NRC Not Invoiced		Current non recurring fees which have not yet been billed including those on service contract line options.

Contract Line Cost

Here is a description of the fields associated with service contract costs on a service contract line.

Field		Description
Item Cost		Current Supplier price for the item.
NRC Total Option Cost		Total non recurring item cost for all service contract line options.
Item Cost W/Options		Total non recurring item cost for all service contract line options.
Ext. Item Cost		Extended item cost. The quantity multiplied by the non recurring item cost for each contract line option.
RC Cost		Recurring Cost
RC Total Option Cost		Total recurring item cost for all service contract line options.
RC Cost W/Options		Total recurring item cost for all service contract line options.
Term Cost		The quantity multiplied by the recurring cost multiplied by the service term breakdown value, which is a number of months or days.
Total First RC Term Cost		Total recurring costs for all options in the first term of the contract.
Total Last RC Term Cost		Total recurring costs for all options in the last term of the contract.
Deprecated Ext. Term Cost		This field is no longer used.