Service Term Fields

Service terms define an amount of days or months as a unit which is then used to to calculate the duration of a contract.Here is a description of the fields on a service term.

Key: * – Mandatory field; R – Read-only.

Field   Description
Service Term Name *

Name of the service term.

 

Number of Days   Number of days of the term. If you are entering the duration of the term in months, leave this field blank.
Number of Months   Number of months of the term . If you are entering the duration of the term in days, leave this field blank.
Active   Indicates whether users can create customer quotations and service contracts using this service term.