Mapping PSA Direct for Jira Fields

This custom metadata type is used for defining the mappings between objects and fields in PSA and Jira Issue in the PSA Direct for Jira. If needed, you can change the default mappings or add new ones. For more information, see Customizing PSA Direct for Jira Field Mappings.

Notes:
  • To use the PSA Direct for Jira Mappings Lightning page and Foundations Mapping component, you must have the PSA Direct for Jira - Configure Jira and FDN Core - Mapping permission sets assigned. Contact your administrator if you require these permission sets. For more information, see Permission Sets and Other Technical Documentation.
  • Before you start mapping a PSA field to a Jira Issue field, you must also assign permissions to the PSA objects and fields. Even if you do not assign object and field permissions for the PSA Project and Project Task, you can still view the existing mappings while adding or editing the mappings, but you cannot select any objects and fields.
  • You can only perform these steps in Lightning if the latest packages of Foundations, PSA, and Certinia PSA Direct for Jira extension packages are installed.

The metadata type records are used when you enable the PSA Direct for Jira and Upgrade PSA Direct for Jira features in the Feature Console, to provide mappings from PSA to Jira.

Note:

The fields available are metadata driven. If a user has a custom field in Jira they can add it by creating a metadata record.