Certinia Help Overview
The Certinia Help Lightning component enables you to easily access documentation that is relevant to the processes you're completing or the page you're viewing directly from your org.
The new component is available to access from selected Certinia apps or from custom utility bars.
Context-sensitive help is managed by Certinia. Details for each product are stored as a separate Foundations configuration item metadata record with the type FF Context-Sensitive Help. In some circumstances, these records are not visible.