Creating a New Mapping

The following example contains the necessary steps for creating a new mapping for the Sync Projects from PSA to Issues in Jira workflow. The requirement is to display the End Date value of a PSA project as a Due Date for the related Jira issue. The same steps apply if you need to map a PSA project field to a required field for creating the Jira issue.

Note:

We assume that you have created a custom date picker field in Jira and that you have the ID of the field. In this example, the ID is customfield_10110.

1. In Setup, click Custom Code | Custom Metadata Types.
2. Next to IHC Mapping Jira to PSA, click Manage Records. A list of existing mappings displays.
3. Click New. The new mapping record page displays. For a description of all the available fields and the accepted values, see IHC Mappings Jira to PSA Fields.
4. Next to Label, enter PSAJiraProjectIssue EndDate. Once you move to the next field, the IHC Mapping Jira to PSA Name automatically populates.
5. Next to VDR Name, enter PSAJiraProjectIssue.
6. Next to VDR Key, enter EndDate.
7. Next to PSA Object, enter pse__Proj__c.
8. Next to PSA Field, enter pse__End_Date__c.
9. Next to Jira Cloud Object, enter issue.
10. Next to Jira On-Prem Object, enter incidents.
11. Next to Jira Field, enter fields. followed by the ID of the custom field. For example, fields.customfield_10110.
12. Click Save. The new mapping is now created.