Example 1 - Map Project Name to Epic Name

The following example contains the necessary steps for editing an existing mapping for the Sync Projects from PSA to Issues in Jira workflow. If you defined Epic as the issue type PSA projects are synced as, you might need to map a value for the Epic Name field in Jira. This is a custom field provided by default in Jira and its ID varies between Jira apps. The Integration Hub Connector: Jira - PSA uses the name of the project for the epic name. However, you must provide the name of the Jira custom field in the PSAJiraProjectIssue EpicName mapping.

Note:

We assume that you have obtained the ID of the Epic Name field in Jira. In our case, the ID is customfield_10011.

  1. In Setup, click Custom Code | Custom Metadata Types.
  2. Next to IHC Mapping Jira to PSA, click Manage Records. A list of existing mappings displays. For a description of all the available fields and the accepted values, see IHC Mappings Jira to PSA Fields.
  3. Next to PSAJiraProjectIssue EpicName, click Edit.
  4. Next to Jira Field, enter fields.customfield_10011.
  5. Leave the remaining values unchanged.
  6. Click Save. The changes to the mapping are now saved.