Setting up Work Queue Manager

To set up the Work Queue Manager, you must activate it and add schedules for PSA classes that do not have a custom scheduling page.

To activate the Work Queue Manager:

1. From Setup, click Develop | Custom Settings | WorkQueues.
2. Select the Use Work Queue Manager and Use Work Queue Monitor checkboxes.
3. Select or deselect the different categories of Apex jobs that you want to include or exclude from processing by Work Queue Manager.

Adding Schedules for PSA Classes with no Custom Scheduling Page

To add schedules for the PSA classes that do not have a custom scheduling page:

1. Click the Work Queues tab.
2. Click New.
3. Select the Apex Class that you are adding the schedule for.
4. Enter the frequency of the schedule.
   

Schedule recurring weekly or monthly batch jobs.

Frequency	Recurring Schedule Options
Weekly	Select one or more days of the week and update the start time.
Monthly	Select one of the following Monthly Method combination options and update the start time: Last Day of Month Date and Day of the Month Day of the Month and Day of the Week Days Before Month End and Number of Days

5. Click Save.
6. Repeat these steps for the remaining Apex Classes.

Note:

If PSA was upgraded from a previous version you must delete the existing work queues and create new ones.