Upgrading to PSA Direct for Jira Spring 2023

This page describes the changes to make when upgrading to Spring 2023.

See the Upgrade Steps section under each feature for details of any action required. If you don't want to use or upgrade an optional feature, you can skip the upgrade steps for that feature. To perform upgrade steps in your org, you must be assigned administrator permissions.

See the Included in This Feature section under each feature for details of items such as objects, fields, or buttons that have been added in this release.

Note:

Where new objects, fields, or buttons have been added for a feature, we recommend that you add them to any relevant page layouts, profiles, and permission sets. For information on how to do this, see the Salesforce Help.

For information on new features and changes to existing features in Spring 2023, see New Features and Enhancements in PSA Direct for Jira Winter 2024.

Advanced Lookup Field in Jira to PSA Mapping

Upgrade Steps

No upgrade steps are required to upgrade this feature to Winter 2024.

Unassign Assignee in Jira Cloud

Upgrade Steps

No upgrade steps are required to upgrade this feature to Winter 2024.

PSA Direct for Jira Queue Status Enhancements

Upgrade Steps

No upgrade steps are required to upgrade this feature to Winter 2024.

Included in This Feature

Fields

Field Added in Winter 2024

Lightning Page	Field Name	Further Information
PSA Direct for Jira Queue Status	Processing Message	PSA Direct for Jira Queue Status Fields

Field Renamed in Winter 2024

Lightning Page	Old Field Name	New Field Name	Further Information
PSA Direct for Jira Queue Status	Integration ID	Connector ID	PSA Direct for Jira Queue Status Fields