Setting up Work Queue Manager

To set up the Work Queue Manager, you must activate it and add schedules for PSA classes that do not have a custom scheduling page.

To activate the Work Queue Manager:

  1. From Setup, click Develop | Custom Settings | WorkQueues.
  2. Select the Use Work Queue Manager and Use Work Queue Monitor checkboxes.
  3. Select or deselect the different categories of Apex jobs that you want to include or exclude from processing by Work Queue Manager.

Adding Schedules for PSA Classes with no Custom Scheduling Page

To add schedules for the PSA classes that do not have a custom scheduling page:

  1. Click the Work Queues tab.
  2. Click New.
  3. Select the Apex Class that you are adding the schedule for.
  4. Enter the frequency of the schedule.For instance:
  5. Click Save.
  6. Repeat these steps for the remaining Apex Classes.
Note
If FinancialForce PSA was upgraded from a previous version you must delete the existing work queues and create new ones.

Concept Information

Optional Setup Tasks

Quick-Start Guide

Work Queue Manager

Related Tasks

Configuring Project Edit Locking

Adding Custom Translations

Setting up Workflow and Approval Processes

Setting up PSA Mobile Apps

Creating Skills and Certifications

Setting up Expenses

Setting up Rate Cards

Reference Materials

Work Queue Manager Settings

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