Work Queue Manager

Work Queue Manager is a queuing system that sits between PSA and Salesforce batch apex jobs and scheduled apex tasks.

If you have a large organization that processes lots of calculations, you can use the Work Queue Manager to manage scheduled tasks and batch jobs. When enabled, the Work Queue Manager adds tasks and schedules to the Salesforce schedules, up to five at a time. The Work Queue Manager also monitors the tasks and jobs that it posts to Salesforce and removes them from the Salesforce schedule when there is a problem. Work Queue Manager addresses the current platform limitations on concurrent scheduled tasks and batch jobs.

Concept Information

Administrator Guide

Custom Columns Overview

Managing Configuration

Setting up Accounts and Opportunities

Actuals

App Log

About Contacts and Resources

Currency

Overrides

Permission Controls

Rate Cards

Regions, Practices and Groups

Managing Profiles, Security and Sharing

About Time Periods, Work Calendars and Holidays

Field Sets

Related Tasks

Amending Configuration Values

Configuring Custom Columns

Setting up Assignments

Customizing Billing Event Items

Setting up Services Forecasting

Setting up Planners

Setting up Projects

Configuring Bottom Up Planning

Setting up Timecards

Setting up Work Queue Manager

Reference Materials

Configuration Settings

Work Queue Manager Settings

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