You can control the PSA ERP integration behavior using the ERP PSA Messaging Settings custom setting.
Key: * – Mandatory field.
Field | Description | |
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Worker Filter Field Key |
The fields that filter designated HCM Workers that are used in ERP to create PSA Resources. Separate the list with semicolons when the key uses multiple values, such as multiple picklists, separate the list with semicolons. ERP applies an "OR" condition to each value (for example, picklist1 or picklist2). If the key value is a field on a related object (via a lookup), add lookup node to the message as a Map field and include the field from the lookup as a field within the Map. Set this field value as lookup:key. For example, if you have a position Lookup containing a name key, the value is position:name. |
|
Worker Account Filter Field Key |
The fields that filter designated HCM Workers that are used in ERP to create PSA Resources based off of Accounts (Salesforce Person Accounts). Separate the list with semicolons when the key uses multiple values, such as multiple picklists, separate the list with semicolons. ERP applies an "OR" condition to each value (for example, picklist1 or picklist2). If the key value is a field on a related object (via a lookup), add lookup field to the message as a Map field and include the field from the lookup as a field within the Map. Set this field value as lookup:key. For example, if you have a position Lookup containing a name key, the value is position:name. |
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Worker Filter Values | The message key values used to filter HCM Worker messages. If the value contains multiple text or picklist fields, separate the list with semicolons. | |
Worker Account Filter Values | The message key values used to filter HCM Worker messages for PSA Resources based off of Accounts. If the value contains multiple text or picklist fields, separate the list with semicolons. |
You can use the following settings to control how you want PSA to manage records that third-parties create and update via the Resource API.
Related Concepts
Third-Party to FinancialForce Application Integrations
Related Tasks
Setting up HCM to PSA Integration