Synchronizing Secondary Balances

See About Balance Update for information on when and why you might need to perform these synchronizations.

Note: Note
We recommend that you run a synchronization process when all other users are logged out of the org. If transactions are created during a synchronization process, they won't be included in the process. You cannot edit any of the Cash Flow Override fields on a transaction line item when the Balance Update field has a status of "Pending".

Full Synchronization

To run a full synchronization:

  1. Sign into your org as Accountant (or a similar profile).
  2. Make sure that the appropriate company or companies are selected. This process can be run in multi-company mode. Your organization must have at least one intersect definition defined.
  3. Make sure all previous batch jobs have completed and all other users are off the system.
  4. Click the Balance Update tab.
  5. Click Full Synchronization.

If number of records processed is relatively low, you will receive immediate response on screen. However, if the process runs as a batch job you will be notified by email of the success or failure of these operations. If this is the case, do not try to run it again before you receive this email.

Warning: Warnings
The Balance Update (Mode 1) process works in multi-company mode, do not change the current company while a batch job is being processed.
A full synchronization of your balances can take a long time to complete.
In Mode 1, any edits to reporting balances will be overwritten next time a synchronization is run because they are recalculated from the Budget and Balance objects.

In Mode 2, any edits to budgets and balances will be overwritten next time a synchronization is run because they are recalculated from the Reporting Balance objects.

A full synchronization will delete and recreate some existing balances. If you want to avoid updating historical balances with new cash flow analysis values, you must create a new general ledger account and use that, rather than amending the existing one.

Incremental Synchronization

To run an incremental synchronization:

  1. Sign into your org as Accountant (or a similar profile).
  2. Make sure that the appropriate company or companies are selected. This process can be run in multi-company mode. Your organization must have at least one intersect definition defined.
  3. Make sure all previous batch jobs have completed and all users are off the system.
  4. Click the Balance Update tab.
  5. Click Incremental Synchronization.

Email Notification

If the number of records processed is relatively low, you will receive immediate response on screen. However, if the process runs as a batch job you will be notified by email of the success or failure of these operations. If this is the case, do not try to run it again before you receive this email.

Monitoring Batch Jobs

To monitor the progress of an asynchronous batch job, navigate to Setup, then click Monitoring | Apex Jobs. The queue lists any batch jobs that have not finished execution. The Total Batches column lists the total number of batches for the job. The Batches Processed column lists the number of batches that have been processed. See the Salesforce Help for more information.