Types of Balance Record

There are two types of balance record:

When you post a document, a transaction is created and one of these types of balance record is updated. You can choose which type of balance record is updated from the transactions and if you choose Reporting Balances, you can then choose how that update takes place, live (automatically updated when transactions are created) or on demand (updated manually using the "On Demand Update").

If you want to maintain secondary (non-live) balances, you must keep them synchronized.

Note: Note
We recommend that you run a synchronization process when all other users are logged out of the org. If transactions are created during a synchronization process, they won't be included in the process. You cannot edit any of the Cash Flow Override fields on a transaction line item when the Balance Update field has a status of "Pending".

See the list of related topics for more information.

There are two live balance type modes, Mode 1 and Mode 2.

Update Modes

Tip: We recommend you choose Mode 2 as this is used by FinancialForce Reporting and Action Views. Mode 2.1 is appropriate for serial posting, but if you want to enable parallel posting in your org, you must select Mode 2.2.

Mode 1 - You want any Salesforce reports that use budgets and balances to use live data. The Update Budgets and Balances option is selected.

Mode 2 (recommended) - You want your FinancialForce Reporting reports and Action Views to use live data. The Reporting Balances option is selected.

To choose which type of balance is live (automatically updated when transactions are created):

  1. Log in as a user with "Modify All Data" access.
  2. Make sure all other users are off the system. As this step is particularly important when switching live balance type mode, we have provided you with the option to postpone the switchover and the subsequent full synchronization to a more suitable time. See the Schedule the Live Balance Type Switch topic for more details.
  3. If you want to perform the switch now, there are two options available:
    1. Click the Balance Configuration tab.
    2. Click the Accounting Task Launcher , look for the Balance Management section and click Balance Configuration.
  4. Select which type of balance you want to be automatically updated when transactions are created:
    a) If you want any Salesforce reports that use budgets and balances to use live data, then you should choose Budgets and Balances.
    b) If you want your FinancialForce Reporting reports and Action Views to use live data, then choose Reporting Balances (recommended).
    c) If you want your Reporting Balances to be updated directly from the transactions and you also want to enable parallel posting, then choose Update Reporting Balances and then choose "On Demand Update" as the update type (only mode compatible with parallel posting).
  5. If you want to make the switch now, click Save & Full Sync if you are in the Accounting Task Launcher tab or click Continue if you are in the Balance Configuration tab. Otherwise, just navigate away. If you go ahead, a full synchronization will be performed before completing the switch.
  6. To complete a change to your balance updates, you must perform a full synchronization. We strongly recommend that you do this now to minimize the chance of transactions being created in the interim. To do this now, click Full Synchronization.

Once you have made your choice of balance type, you will only see relevant options on the Balance Update page.

Note: Note Notepad
Remember, if you want to maintain secondary (non-live) balances, you must keep them synchronized.

It is essential to know which mode is enabled in your organization. If in doubt, contact your administrator.