Supported Environment

Your Engagement Analytics app might be dependent on Financial Analytics, PSA Analytics, or both. This depends on how you configure the app during the setup process. Depending on your choice, the existing environment constraints also apply to Engagement Analytics. For more information, see the following:

In addition, the following requirements are specific to Engagement Analytics:

Required FinancialForce Products for Engagement Analytics

FinancialForce Product

Version

Note

Billing Central Spring 2021 Only required if you use Billing Central with the engagement functionality and want to include billing contracts in Engagement Analytics.
Professional Services Automation Spring 2021 Only required if you use PSA with the engagement functionality and want to include projects in Engagement Analytics.
Supply Chain Management Fall 2021 Only required if you use SCM with the engagement functionality and want to include sales orders in Engagement Analytics.

The following versions of existing Business Analytics apps are also required for Engagement Analytics:

Required Business Analytics Apps

App

Version

Note

Financial Analytics Fall 2021 (V2021.400)

Only required if:

  • You use Billing Central with the engagement functionality and want to include billing contracts in Engagement Analytics.
  • You use SCM with the engagement functionality and want to include sales orders in Engagement Analytics.
  • You use both Billing Central and SCM with the engagement functionality and want to include both billing contracts and sales orders in Engagement Analytics.
PSA Analytics Spring 2021 (V11.0) Only required if you use PSA with the engagement functionality and want to include projects in Engagement Analytics.
Note:

The Engagement Analytics dashboards are optimized for desktop users. Mobile and tablet views aren't currently supported.