Reverting Billing

Reverting billing deletes the billing event and its billing event items, and reverts associated records to a state where they are eligible for billing again. If you have the correct permissions, you can revert billing for released and invoiced billing events or billing event items.

Note: You cannot undo this action.

You can revert billing for single or multiple billing events from the following pages:

• Billing Events Awaiting Release
• Billing Events Awaiting Invoicing
• Invoiced Billing Events

To revert billing data for a single billing event from a billing event record:

1. On the billing event record, click Revert Billing.
2. Read the information message.
3. Click Revert Billing to continue.