Using the Timer Component

The Timer component is an additional way for you to enter time against assignments, projects, project tasks, and custom objects.

Timer sessions are split into the following:

  • Timer sessions, which are your overall recorded sessions for one day.
  • Timer session events, which are the individual sessions logged for one day.

To log time using the Timer component:

  1. Select the day you’d like to log time against from the day selection picker. The current day is loaded by default.
  2. Select your assignment from the assignment drop down selector.
  3. Click Start Timer.
  4. When you have finished recording time for your assignment, click Stop Timer.
  5. [Optional] Log notes against your timer session events. To do this, click the ID of your timer session to access the timer record in the Timer Sessions tab. On the Related list, click the name of the timer session you’d like to enter notes for, and enter your notes in the Notes field.

Your timer sessions are shown in the list view for the days they are recorded for. If the Enable Timecard sync option is selected, your recorded time and notes are logged against a timecard in the Time Entry component. For more information, refer to the Enabling Timecard Sync on the Timer Component topic.

Notes:
  • It is not possible to have more than one timer session event running at one time. If you start a new timer session event while one is currently running, the first timer session event will automatically stop and the new one will start.
    • To log time against a project or task, they must be valid for time entry. When logging time against a project or task, the selected project or task must:
      • Be global.
      • Be active.
      • Be open to time entry.
        • Have start and end dates that encompass the date you are recording time on. For example, it is not possible to record time against a project running from September 1. 2022 to September 3. 2022, when the current date isOctober 1. 2022.
    • To use timecard sync, tasks must have associated Project Task Assignments (PTAs), or be assigned to a Global project.
    • To record time against summary tasks, you must:
      • Have a resource.
      • Have tasks added into the supported lookup field set for the record you want to record time against.

    • To resume a timer session, select the checkbox next to the session you’d like to resume and click Resume. You can resume and stop timer sessions from the list view as needed, to record more time against your assignments.

    Currently running timer sessions are indicated by the stop button in the list view, and the Total Time field updates live as your timer session runs.

    To access the assignment, project, project task, or case you are recording time against, click its name in:

    • The relevant list view.
    • The Current Timer section of the timer component, when the timer session is running.

    You can also access the record for your timer session by clicking its ID in the list view, or in the Current Timer section when the timer session is running.

    To delete a timer session, select the relevant timer sessions and click Delete.

    To edit a timer session, select the relevant timer session and click Edit from the menu. This opens the Edit window, where you can make the necessary changes to your timer session. It is only possible to edit one timer session at a time.

    Viewing Previous Timer Sessions

    To view timer sessions for previous days or weeks, click the back arrow to view the required week.

    To return to the current week, click the forward arrow.

    Filtering Timer Sessions

    To filter timer sessions on the timer component list view, first select to open the filter toolbar.

    You can filter your timer sessions by the:

    • Start Date
    • End Date

    Click Reset to reset the filters, or Apply to apply your filters. Click again to return to the timer list view.

    Editing Timer Sessions

    To edit timer sessions, select the relevant timer session from the list view and select Edit from the menu.
    In the Edit Timer Session window, you can:

    • Amend the length of time recorded.
    • Amend the date the timer session is recorded against.
    • Give your timer session a customized display name.
    • View the current number of timer session events, and their total duration
    • Add comments to your timer session.
    • Delete timer session events.

    Click Save to close the window and save your amendments.

    Notes:
    • It is possible to search for a timer session by the amended display name in the Timer search field, as well as by the assignment name and project name. Searching for tasks will also show the project name, and searching for cases will show the subject.
    • Timer session events are displayed in the order they were recorded when opened in the Edit modal, and can be amended individually. Deleting a timer session event is permanent, selecting Cancel on the Edit window will not undo the delete action.
    • You can edit most of the fields of a currently running timer session, however you are not able to change the end time and date of a currently running session.