Enhanced Billing Documents Overview

Warning:

The enhanced detail pages for plans, billing contracts, and billing documents are no longer being developed. As of Summer 2023 they will be removed from the product and you will no longer be able to use them. Certinia recommends you use Billing Central in Lightning Experience to take advantage of new functionality. The following information is retained for reference only.

On the enhanced Billing Document Detail page you can view the Document Details, and the products and services that form the billing document line items. You can also add, edit, and delete the billing document lines. When you make changes to the billing document, the Document Total updates to reflect the changes.

Custom Buttons

Custom buttons are supported in the button bar. You might need to click the  icon to access buttons that cannot fit in the current window size.

Custom buttons to invoke Visualforce pages must be implemented using the workaround described in Invoking a Visualforce Page from a Custom Button because of a current platform issue.

Notes:

Custom buttons are only available if they have been added to the page layout that is assigned to you for the Billing Document object. If you are using Lightning Experience and the Salesforce Mobile and Lightning Experience Actions list has been customized on the Billing Document object's page layout, any custom buttons must be added to this list if they are to be available on the enhanced Billing Document Detail page.

Custom Javascript buttons and Quick Action buttons are not supported on the enhanced Billing Document Detail page.

Status

The Status of the billing document is shown as a colored badge:

  • The badge for a "Draft" or "Ready for Review" billing document is gray
  • The badge for a "Complete" billing document is green
  • The badge for a "Discarded" or "Superseded" billing document is red

Additional Fields

The Additional Fields section shows the fields in the Billing Document Enhanced Billing Document Additional Fields field set. The fields in the Billing Document Line Item Enhanced Billing Document Additional Fields field set are shown as columns initially in the order specified in the field set. See Enhanced Billing Document Additional Fields.

Notes:

Your administrator may have specified different field sets in the Billing Central Settings custom setting. See Enhanced Billing Doc Field Set and Enhanced Billing Doc Line Field Set.

Custom Lookup Filters (Value or Field) are not supported. You may select a value that does not meet the filter criteria but an error message will be displayed when you try to save.

Fields that are already displayed as part of the enhanced Billing Document Detail page are not repeated in the Additional Fields section.

The Additional Fields section is hidden if there are no supported additional fields in the Enhanced Billing Document Additional Fields field set or the field set defined in the Enhanced Billing Doc Field Set field of the Billing Central Settings custom setting.

You cannot edit system fields or fields that you do not have edit permissions for in the Additional Fields section.

Adding custom fields that require a unique value is not supported.

Click the Additional Fields section heading to view or edit the additional billing document fields.

The relationship of related object fields is indicated in the Additional Fields section by ">".

When editing a billing document, you cannot edit additional fields that are related object fields, formulas, or roll-up summaries. Additional fields that are related object fields, formulas, or roll-up summaries are not updated while editing billing documents. For instance, if the Additional Fields section contains a field from a related object such as Account and you update the account on the enhanced Billing Document Detail page, the version of that field in the Additional Field section is not updated while you are editing it.

To edit an additional field on a billing document line while editing a billing document or creating a new one, select the value you want to change or tab to it using your keyboard.

Price Books

If your products belong to active Salesforce Price Books, you can apply a price book to billing document line items if you create them from the enhanced Billing Document Detail page. For information about price books, see the "Prices and Price Books" topics in the Salesforce Help.

Resetting the Layout

To restore the default layout:

  1. Click the settings icon Settings Icon.
  2. Click Reset Layout in the Columns section.

Changing the Layout

To change the layout of the billing document lines on the Billing Document Detail page you can:

  • Filter by a value in particular field.
  • Move columns
  • Sort by column
  • Show or Hide columns

Filtering

To filter the lines by a particular value in a column:

  1. Hover over the column heading you want to filter.
  2. Click the Drop-Down Icon icon.
  3. Hover over Filters.
  4. Do one of the following depending on the type of information in the column:
    • Click the required values. is displayed alongside selected values.
    • If the values in the column are numeric, enter values in the less than (<), greater than (>), and equals (=) fields to define a range.
    • If the column contains dates, hover over Before, After or On, and then select a date. To filter on a date range, enter After and Before dates.

A is displayed next to Filters when the column has active filters.

To clear all filters for a column, click Filters. The is removed from the column. To clear an individual filter, click the relevant value. The is removed from the selected value.

The typeface of column headings to which you've applied filters changes to bold italic to indicate that a filter is applied to that column.

Moving Columns

To move a column:

  1. Drag the heading of the column that you want to move.
  2. Drop the column at the position you want. Two vertical arrows appear where you can drop the column:

    Screenshot showing vertical lines displayed when a column can be dropped.

Note:

Fields specified in the Enhanced Billing Document Additional Fields field set for the Billing Document Line Item object are initially shown as columns in the order specified in the field set until you move them. Billing Central remembers the order of your columns.

Sorting by Column

To the sort the lines by column, do one of the following:

  • Click the column that you want to sort on. The up arrow Up Arrow indicates that the lines are sorted in ascending order. The down arrow Down Arrow indicates that the lines are sorted in descending order.
  • Hover over the column that you want to sort on, click the Drop-Down Icon icon then select Up arrow Sort Ascending or Down arrow Sort Descending depending on whether you want to sort the lines in ascending or descending order.

Showing and Hiding Columns

To show or hide columns:

  1. Hover over a column heading.
  2. Click the Drop-Down Icon icon.
  3. Select Columns.
  4. Select the checkboxes of the columns you want to display and clear the checkboxes of the columns you want to hide.