Preparing to Upgrade

This section lists things to consider before upgrading to Business Analytics Spring 2023.

Dependencies on Other Certinia Packages

You must install the following packages before upgrading to Business Analytics Spring 2023:

You must install the Foundations Spring 2023 Service Pack 1 before you can upgrade the Business Analytics package to Spring 2023.

In addition, the following packages are required before you can upgrade an Analytics app based on a Business Analytics template.

Engagement Analytics

Required Certinia Products for Engagement Analytics

Certinia Product

Version

Note

Billing Central Spring 2021 Only required if you use Billing Central with the engagement functionality and want to include billing contracts in Engagement Analytics.
Professional Services Automation Summer 2022 Only required if you use PSA with the engagement functionality and want to include projects in Engagement Analytics.
Revenue Management Spring 2022 Only required if you want to include revenue recognized and cost amortized amounts, and to create the Deferred Revenue Reporting dashboard.
Supply Chain Management Fall 2021 Only required if you use SCM with the engagement functionality and want to include sales orders in Engagement Analytics.

Financial Analytics

Required Certinia Products for Financial Analytics

Certinia Product

Version

Note

Accounting Spring 2022  
Billing Central Spring 2021 Only required if you want to use the optional Billing Central features.
Fixed Asset Management Fall 2021 Only required if you want to use the optional FAM features.
Revenue Management Summer 2022 Only required if you want to use the optional Revenue Management features.
Supply Chain Management Fall 2021 Only required if you want to use the optional SCM features.
Planning Spring 2022 Only required if you want to use the optional Planning features.

PS Cloud Analytics

Required Certinia Products for PS Cloud Analytics

Certinia Product

Version

Note

Professional Services Automation Summer 2022  
Revenue Management Spring 2022 Only required if you want to include revenue recognized and cost amortized amounts in the Project Reporting dataset.
[Optional] Services CPQ Spring 2022  

Accessing the Help

To access the Certinia Help, https://www.financialforce.com must be registered as a trusted remote site.

Note:

The URL must use the HTTPS protocol.

To check this on your org, from Setup, enter Remote in the Quick Find box and click Remote Site Settings. If there is no remote site listed with the URL https://www.financialforce.com, you must add one.

For more information about configuring remote site settings, see the Salesforce Help.

Supported Browsers

Business Analytics Spring 2023 supports the same browsers that Salesforce supports. For detailed information about supported browsers, see the Salesforce Help.

Tip:

Ensure popup blockers are turned off for Salesforce in your browser settings.