Clearing Payment History

Once you have a posted and matched a payment proposal, or discarded it, you can clear its payment history to reduce the storage taken up by your accounting data.

Warning:

This action deletes everything relating to the payment from the payment tables. However, it will not remove the paid transactions themselves, or the cash entries and matching history.

You must be absolutely sure you want to do this before clearing your payment history. If you are at all unsure, check with your administrator or Customer Support first.

To clear a payment's history:

1. Click the Payments tab.
2. Locate the payment you want to clear and click its payment number to display its details.
3. When you are sure that you have the correct payment, click Clear History.

Note:

If the payment's status is "Canceling Error" you can only clear its history if you manually delete the related message logs first. Contact Customer Support for advice.