Issues

In FinancialForce PSA an issue represents a reason for concern against an opportunity, account, or a project.

You can work with issues to highlight the level of priority and impact the issue might have on a projectA collection of activities and related items to be managed over a defined time range, such as timecards, expenses, milestones and budgets., for example, to project managers. You can do this even if you don't have access to the project's details. Alerts are sent to project managers who can then resolve the issue with a managed plan of action. See Setting up Workflow and Approval Processes to configure alerts.

You can associate risks with issues and vice versa. For example, you can view the history of a risk related to an issue to understand why the risk became an issue. On an issue, for instance, you can use the Risk lookup to associate the two records with each other. You can add risks as a related list on the Issue page and vice versa if you want to.

Related Tasks

Creating an Issue

Reference

Issue Fields

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