Creating Companies

There are two ways to create a Certinia companyClosed A self-balancing accounting unit within your organization.:

  • Using the Accounting QuickStart app.
  • Manually, as described here.

To create a new company manually:

  1. Log in to your organization as a user with accountant-level user permissions.
  2. Click the Companies tab.
  3. Click New next to Recent Companies on the home page. The select company record type page is displayed.
  4. Select an appropriate record type according to the tax regime within which this company will operate. You must select one of the supplied record types – VAT, GST, Combined or SUT. Do not use one of your own.

    If these record types do not appear, you must modify the profile that you are using so that it has visibility of the company record types, "VAT", "GST", "Combined" and "SUT".

  5. Click Next.
  6. Specify a name for the new company.
  7. Provide the URL to your company logo that you have uploaded to the Certinia Documents Folder. Setting up Document Printing for more details.
  8. Complete the remaining fields in this section as required. See Accounting Company Fields for more information.
  9. Enter the company's address details.
  10. Enter tax information relevant to this company and its selected tax regime. You must not change the record type for a company once tax amounts have been posted in that company.

    If your org is enabled for external tax calculation, choose whether or not to enable it for this particular company. Read Setting up External Tax Calculation for full details of the setup required.

  11. Skip the default company bank account setting when setting up a new company.

    You can return to this field once the company has been activated and its bank accounts assigned.

  12. [Optional] Specify the default values for the matching process for this company.
  13. [Optional] Specify the default general ledger accounts and mode for the year end process.
  14. [Optional] Specify three default general ledger accounts to use when recording write-offs and discounts on the cash matching page.
  15. [Optional] Enter up to four default analysis dimensionsClosed Custom objects that allow you to analyze the activity in your business in additional ways, such as by cost center, project, employee, or any other business entity important to you. for each general ledger account.
  16. [Optional] Enter this company's credit termsClosed Set of terms used to determine due dates and discounts for the goods and services bought or sold. Terms can be set at account level for vendors and/or company level for customers. for products and services that it sells. From Fall 2019, credit terms are held in Foundations and are editable via a related list. Contact your Administrator if the Credit Terms related list is not available.
  17. [Optional] Click Validate Address if your organization is enabled for external tax calculation and you want to verify that the company's address is valid (typically only US and Canadian addresses are recognized). This button is only available if the company's record type is SUT. See Validating Addresses for External Tax Calculation for more information.
  18. When you have finished, click Save. You can also click Save & New to save the changes to the current record and then immediately begin to create another.
  19. Click Activate on the new company's detail page. This is an essential step you must perform before using the company.
  20. Enter a unique and meaningful name for the corresponding company queueClosed A location within the underlying Salesforce platform used to represent a company. When you activate a new company, a corresponding company queue is created. (using no more than 37 characters).
  21. Click Activate.

When you click Activate for the first company record in a single-currency organizationClosed An organization that is not enabled for multiple currencies. If you are unsure, contact your Salesforce administrator., you must enter the ISO code for the company's working currency. When you click OK, the application automatically creates a single, predefined accounting currencyClosed The currency in which your company does business. A company can have more than one accounting currency. record and associates it with the new company. All subsequent companies created within this organization automatically inherit this accounting currency.

Ensure that the currencies of the specified Retained Earnings GLA and the Suspense GLA are set up as one of the accounting currencies of the company.


Take care when setting the organization's working currency in single-currency modeClosed State in use when your Salesforce CRM organization is not enabled for multiple currencies.. You cannot change the accounting currency once you have clicked OK in the set currency ISO code dialog box.


If your tax regime changes you will need to migrate your data to a new company. Contact Certinia Customer Support for advice.

If you create a company by cloning an existing company that has a reporting company assigned, the reporting company information is not retained. You must update the new company's ownership details to populate the reporting company field.