Resource Search Service Settings
Resource Search Service settings enable resources to be weighted or prioritized when ranked using Intelligent Staffing.
Weighting and Priority Settings Overview
When Intelligent Staffing is enabled, weighting and priority settings can be set in combination to determine a recommendation rank for displaying resources in the PSA Resourcing component.
Weighting settings determine the weighted importance of the following for matching when filtering resources:
- Role
- Region
- Practice
- Group
- Worked with customer
- Custom filter fields
Priority settings determine the priority ranking of the following:
- Role, Region, Practice, Group, Worked With Customer, and custom filter fields.
- Skills fields.
- Resource percentage availability.
For more information about Intelligent Staffing, including enabling it, and some examples illustrating how these settings influence weighting of fields and ranking resources, see the following:
Fields
| Custom Filter Fields Weighting |
No |
Determines the importance of the resource matching custom filter fields.
Essential means all custom filters must match the fields for the resource. Other possible values from most important to least important are Ideal, Desirable, and Suggested.
Ideal, Desirable and Suggested mean a resource does not have to match any custom filter fields.
You cannot set a different value for individual custom fields. For example, you cannot set Desirable for a custom filter field, and Ideal for another custom filter field.
|
Essential |
| Group Weighting |
Yes |
Determines the importance of the resource matching the Group filter. Other possible values from most important to least important are Ideal, Desirable, and Suggested. |
Essential |
| Practice Weighting |
Yes |
Determines the importance of the resource matching the Practice filter. Other possible values from most important to least important are Ideal, Desirable, and Suggested. |
Essential |
| Region Weighting |
Yes |
Determines the importance of the resource matching the Region filter. Other possible values from most important to least important are Ideal, Desirable, and Suggested. |
Essential |
| Role Weighting |
Yes |
Determines the importance of the resource matching the Role filter. Other possible values from most important to least important are Ideal, Desirable, and Suggested. |
Essential |
| Worked With Customer Weighting |
No |
Determines the importance of the resource matching the Worked With Customer filter. Essential means the Worked With Customer filter must match the field for the resource. Other possible values from most important to least important are Ideal, Desirable, and Suggested. |
Essential |
| Filter Fields Priority |
Yes |
Determines the priority of Role, RPG, and custom filter fields when matching and ranking resources with Intelligent Staffing. The default value is 1. 1 is the highest priority. 2 is next highest, and so on.
Priority values must be unique. The Filter Fields Priority value must not be the same value as Skills Priority or Availability Priority.
|
1 |
| Skills Priority |
Yes |
Determines the priority of skill ratings when matching and ranking resources with Intelligent Staffing. The default value is 2. 1 is the highest priority. 2 is next highest, and so on.
Priority values must be unique. The Skills Priority value must not be not the same value as Filter Fields Priority or Availability Priority.
|
2 |
| Availability Priority |
Yes |
Determines the priority of percentage availability when ranking resources with Intelligent Staffing. The default value is 3. 1 is the highest priority. 2 is next highest, and so on.
Priority values must be unique. The Availability Priority value must not be not the same value as Filter Fields Priority or Skills Priority.
|
3 |
The following from the highest to the lowest weighting represent the amount of weight to apply to a match.
| Essential |
A resource must match on the attribute to be returned in the results. Essential is the highest possible weighting. |
Yes |
| Ideal |
A resource does not need to match on the attribute to be returned in the results. |
No |
| Desirable |
A resource does not need to match on the attribute to be returned in the results. |
No |
| Suggested |
A resource does not need to match on the attribute to be returned in the results. Suggested is the lowest possible weighting. |
No |
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