Ending Contracts
When a contract is ended before its end date:
- If the new end date is before today, the status of the contract is set to "Expired".
- If the new end date is today or later, the status of the contract remains "Active" until the end date is passed.
- The original end date of the contract is recorded in the Original End Date field. This enables you to renew the contract at a later date using the same duration of the contract before it was ended.
- Draft billing documents and billing schedules that have not yet been billed are deleted.
- Billing schedules are regenerated up to the new end date of the contract.
- Change requests with a status other than "Rejected" are deleted.
- Draft renewals associated with the contract are deleted.
To end a contract before its end date:
- On the Billing Contract Detail page of the contract you want to end, click End Contract.
- Enter the new date on which the contract is to end.
- Select the reason for ending the contract. For more information, see Billing Contract Fields.
- [Optional] Enter additional notes about the reason for ending the contract. When you confirm the action to end the contract, this information is saved in the End Contract Notes field.
- Click Confirm.
- In Lightning Experience, click End Contract.
You might be able to edit custom fields on expired contracts if the Updating Expired Contracts feature is enabled. Billing Central's own fields on expired contracts cannot be edited even when this feature is enabled.
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