More about the home page. - In the View section, select an appropriate list view from the drop-down list to go directly to that list page, or click Create New View to define your own custom list view. List views let you display a list of records that match specific criteria. The Default list views are:
Description
All List all contracts and change requests regardless of their status. Change Requests Lists all change requests. Contracts – Active Lists all contracts with a status of Active. Contracts – Draft Lists all contracts with a status of Draft. Contracts – Expired Lists all contracts with a status of Expired. Contracts – Renewal due in next 30 days Lists all active contracts with a renewal reminder date of today or within in the next 30 days. All contracts with a renewal reminder date in the past are included in this list. Contracts – Renewal overdue Lists all contracts with a renewal reminder date in the past. - In the Recent section, select an item from the drop-down list on the right to display a brief list of the top records matching that criteria. The choices are listed in the table that follows.
- From the list, you can click any Contract Number to go directly to its detail.
- Click New to create a new contract.
- To change the value of an editable field shown in the list double-click it, enter the value you want and click Save.
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Recent Choice |
Description |
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Recently Viewed |
The last 10 or 25 records you viewed, with the most recently viewed item listed first. This list is derived from your recent items and includes records owned by you and other users. |
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Recently Created |
The last 10 or 25 records you created, with the most recently created item listed first. This list only includes records owned by you. |
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Recently Modified |
The last 10 or 25 records you updated, with the most recently updated item listed first. This list only includes records owned by you. |
What is a Contract?
In FinancialForce Billing Central, a contract is an agreement between your organization and a customer to provide them with a product or a service. Contracts contain the sales information agreed with the customer such as terms, product and service details, price, billing schedule and usage information.
When you create a FinancialForce Billing Central contract, it is created with a status of "Draft". You can activate draft contracts when ready to do so.
If analysis items have been created in Foundations, they can be populated on billing contract headers and lines and automatically copied to billing document headers and lines.
When you activate a contract, billing schedules are created. Billing schedules enable you to automatically generate billing documents from contracts. See Billing Schedules. You can analyze the contract revenue based on related billing documents that are marked "Complete". See Billing Documents.
The actions that you can carry out on a contract are determined by its type and status, as detailed in the following tables.
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Contract Type |
Description |
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| Contract | A contract that is not a change request for an active contract. |
| Change Request | A copy of an active contract on which you can propose changes to that contract. When you apply a change request to a contract, the changes on that change request are applied to the active contract. The change request then becomes a superseded contract and contains the contract as it was before the change request was applied. In addition:
Complete billing documents, and billing schedules that are associated with complete billing documents, are not deleted. For more information, see Change Requests. |
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Status |
Description |
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Active |
When you activate a contract, billing schedules are automatically created for its contract line items. You can create billing documents based on billing schedules that are due to be billed.
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Draft |
The initial status of contracts and renewals. Contracts are created with this status. In "Draft" status, you can:
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Indicates that the end date of the contract has been reached. The status of a contract is also set to "Expired" if it is ended early and the new expiry date has been reached. On an "Expired" contract, you can:
On an "Expired" contract, you cannot:
Your administrator can schedule a job to expire contracts where the end date has been reached. See Setting up a Job to Expire Contracts. |
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| Superseded | This is a contract that has been replaced by another contract. You cannot edit a contract with this status or calculate its total value. |
Contract Lines
Contract line items contain the detail of a contract. Each product, service or plan that forms part of the contract is contained within a contract line item. You can create contracts with contract line items based on products and plans available in your Salesforce orgSalesforce organization.
Related Contracts
When you apply a change request to a contract, the changes on that change request are applied to the active contract. The change request then becomes a superseded contract and contains the contract as it was before the change request was applied. The Related Contracts related list on the Salesforce Billing Contract Detail page shows related superseded contracts.
Related Opportunities
If the Opportunity to Contract integration feature is enabled in Feature Console, contracts created from opportunities include a link to Related Opportunities. You can only view related opportunities from contracts if you have permission to view opportunities.
Next Contract
If the contract has been superseded or renewed, the Next Contract related list on the Salesforce Billing Contract Detail page contains the next related contract.
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